What Defines A Good Leader - 1177 Words

What defines a good leader? If you look up this term in the dictionary you will find an answer along the lines of, â€Å"A person who leads or commands a group, organization, or country†. Now, if someone were to ask you for the definition of the word â€Å"manager† would your answer be similar to what defines a leader? Often these words can get muddled as to which means what and if they truly mean the same thing. Well the dictionary defines a manager as, â€Å"A person responsible for controlling or administering all or part of a company or similar organization†. A common misconception that people have is that these two words or titles, if you will, have the same and mean the same thing. While both are similar in their nature, they are both two†¦show more content†¦But the pressure of being responsible for a group of people and their actions is one of the most stressful things. Knowing that you are being held accountable for the efficiency and the effect iveness of the work that your employees do. This part of the job can be tricky at times because at certain times, you’re management style will only go so far with someone. You could be the best manager When I was thinking of a manager to interview for this paper, many people came to mind. I wanted to find someone who I knew has daily challenges with his employees. So I decided to interview my boss at IRT client services, my work study job. My boss is named Eugene Binfa and he is IRT Tech Desk Operations Manager as well as associate director for client services for the University of St Thomas. Binfa spends most of his days overseeing Operations of Help Desk support, ensuring that the UST community receives the help they need regarding technology. Along with his already difficult daily tasks and massive overflowing email inbox, he also has the â€Å"pleasure† of managing a fleet of untrained undergraduate students. â€Å"My main job is to ensure that my help desks are doing what they are supposed to be doing in a timely, efficient and professionally manner as well as mentoring employees. The hardest part of the job is the challenges with an ever changing employee base for exa mple undergrad student workers†, Binfa said. As you can imagine, the comings and goings of students can be